For the places you’re going
Beautiful luggage. Yours for the trip.
Find trolley suitcases from local owners, for just the days you need.
Cabin / Medium / Large
Less to own.
More to experience.
Browse owners’ real photos. Check available dates and the deposit on each listing.
The Bagbuddy experience
From finding your fit to heading out. Here’s how a Bagbuddy rental works.
Choose your city and the size you need. Compare the rental price, deposit and listing details.
Send a booking request. Once the owner accepts, follow the booking steps and arrange your handoff.
Meet the owner at the agreed location, enjoy your trip and return the trolley as arranged.
For luggage owners
Give your trolley a little adventure between your own. List it on Bagbuddy and choose when it’s available to rent.
Between your journeys,
be part of someone else’s.
Before you pack
A few things to know before your trip.
Browse trolley luggage and suitcases from local owners. Check the dimensions, condition, real photos and availability before requesting a booking.
The deposit is shown separately from the rental price. After return, it can be refunded, settled with a documented deduction, or held for dispute review. Payments and refunds currently run in test mode.
The owner can share a handoff point privately for your booking after payment. Agree on a time in booking chat, then open the shared directions when you are ready to collect it.
Bagbuddy is still undergoing test-mode checks. Use only test payment details when trying a booking. Real customer payments and Aadhaar verification are not enabled yet.
Here for your journey
A guide to booking, returns and support during the Bagbuddy trial.
Payments and refunds are simulated; no real money is charged or returned. Aadhaar OTP identity verification is not enabled.
01 · Booking & pickup
Bagbuddy is for trolley luggage and suitcases. Check the owner’s photos, condition, availability, daily rental price and security deposit before sending a booking request.
Once the owner accepts, the renter can complete test checkout. Arrange the handoff time in booking chat. The owner can share a pickup location privately with that booking’s renter after payment.
02 · Returns & extra rent
Return the trolley by 11:59 pm on the booked return date, India time (IST). Each following calendar day adds one day’s rent at the daily rate agreed for that booking.
The owner confirms return when the trolley is handed back. That recorded return time determines the final extra rent, which is paid separately from the security deposit.
At ₹299 per day: ₹897 for the booked three days + ₹299 for one extra day = ₹1,196 total rent. The deposit is separate.
03 · Cancellations
Before the owner accepts: the renter can open My Bookings and tap Cancel on a requested booking. No payment has been taken at this stage.
After acceptance, before payment: contact the owner through booking chat and email Bagbuddy support for help with cancellation.
Cancellation after payment, before pickup: if the renter cancels before collecting the luggage, Bagbuddy will refund the full amount paid, including the rental amount and security deposit, within 7 working days of cancellation.
After pickup: this full cancellation refund policy no longer applies. Follow the usual return and deposit settlement process; the rental and late-return rules apply.
To request cancellation, email shroffnarendra@yahoo.co.in with the listing name and booking dates.
During the trial, paid cancellation requests are handled through support. Automatic cancellation refunds are not enabled, and no real money is charged or returned in test mode.
04 · Deposits & problems
The security deposit is shown separately from rent. After return, the owner can settle it with a full test refund, record a damage deduction and refund the balance, or open a deposit dispute for admin review.
A deduction includes its amount and reason. Check these details in My Bookings. For a disagreement or another booking problem, use Report issue where available or email support. Report issue marks the booking as disputed for admin review.
A test refund does not send money to a bank account.